Waste questions and help page

My bin hasn't been picked up

Call (03) 5568 0555 or email moyne@moyne.vic.gov.au

My bin has broken

If your bin is lost/stolen or is broken and needing to be repaired/replaced, please call customer service on 1300 656 564, or email moyne@moyne.vic.gov.au stating your name, address, phone and which bin needs replacing.

I need a new bin service

Moyne's waste collection service consists of the following four bins and collection schedule

  • 240 litre recycling bin (yellow lid) collected fortnightly;
  • 240 litre food and garden organics bin (green lid) collected fortnightly alternate to recycling collection;
  • 120 litre glass bin (purple lid) collected every four weeks, and
  • 120 litre landfill bin (red lid), collected weekly

Council charges an annual service fee (July 1st to June 30th) of $460 (pro rata) for a set of 4 bins which appear on your properties rates notice.

If you would like to apply for a new service please complete this form. This form must be completed by the property owner or a person duly authorised by the property owner.

Eligibility will be assessed for any new service as not all addresses are eligible for a kerbside collection service. Once your eligibility has been confirmed you can expect delivery of your bins within 14 working days.

All bins remain the property of Moyne Shire Council and must not be removed from the property.

Can I hire the Waste Wise trailer?

Yes, good waste management is key to the success of any event and so we provide the waste wise trailer for community events.


The waste wise trailer can be hired for community events; there is a disposal fee, but no trailer fee.

Our waste-wise trailer has 12 bins – Garbage, Recycling and FOGO.

To book the waste wise trailer call (03) 5568 0555.

How can I minimise my waste?

See the follow hints to reduce, reuse or recycle your waste.


Take a good look at what goes in your bins each week and make a plan to reduce the waste, tackling one at a time.
Allow one small change to become a habit before tackling the next one.

For ways to reduce your waste visit reduce-recycle.com.au for practical tips.


One person’s trash can be another’s treasure - consider donating old clothes and accessories, household items and furniture you no longer need to thrift stores/Op-shops.

When donating:

Check to see if they receive your goods.

Only donate items in a usable condition.

Place goods inside charity collection bins or donate over the counter. Don’t leave items beside bins or in doorways.

Visit Australian OpShop Listing to find your local store.


Sustainability Victoria

Get to know your recycling, to make sure it doesn't end up in landfill by visiting recycling.vic.gov.au.

Bottle Tops

Lids For Kids is collecting bottle tops find out more here.

Bread bag closures

Bread bag closures go to Aussie Bread Tags for Wheelchairs - find your nearest collection point here.   

Toothpaste - Oral products

TerraCycle partners with Colgate® to offer a national recycling solution for oral care products to Australia. 

Find location drop off points and more at TerraCycle.

How do I set up an in-home waste separation system?

The basic rule of recycling: separation matters.
Set up an affective and easy-to-use recycling sorting system in your home.

Separating your waste inside as you use it, then taking it out to your bins and putting it in the right bin, saves you time and helps you help to get it right.

1. Use your kitchen caddy for food scraps and empty this in your green FOGO bin.
2. Use a separate container to collected paper, cans, tins, aerosols and plastics with the recycle symbol 1 and 2 and empty this into your yellow recycling bin. Remember no bagged items.
3. Use another container to collect glass bottles and jars and empty this into your purple glass bin. Remember no bagged items and no lids.
4. Use a waste bin for your remaining rubbish, bag this up and put it into your red landfill bin.

What do I do with E-waste?

E-waste – or electronic waste, refers to electronic products that are no longer wanted or working.
To protect our environment and recover more resources the Victorian Government banned all e-waste from landfill from 1 July 2019.

Drop off small e-waste items such as discs, phones and USB's at our collections points at the Port Fairy Moyne Shire Council office, Mortlake Library and Koroit Library.

How do I contact a person in the waste team?

 Call (03) 5568 0555 or email 4bins@moyne.vic.gov.au

Where are the resources for visitor accommodation property managers?

Zero Waste Map

The Zero Waste Map is designed to make it easy for you to find goods and services that help you reduce waste to landfill and improve recycling.

The Zero Waste Map can be found here

Buy recycled

With over 760,000 tonnes of waste produced in the Barwon South West each year, it has become clear that action must be taken. This is why Moyne, alongside other councils in the region, have recently launched the Buy Recycled campaign, encouraging our community to make the switch from single use materials to consciously purchasing products made from recycled material. 

 We hope the campaign will help to establish a circular economy, a new economic system that aims to minimise waste and the environmental impact of consumption by instead turning these materials into renewable resources! You can discover businesses stocking materials near you as well as other great sources of information by visiting  buy-recycled.com.au.

 And most importantly, ask, look, buy recycled!