Community satisfaction survey results

Published on 22 July 2025

Moyne Shire Council has noted the results of the 2025 Community Satisfaction Survey coordinated by the Department of Government Services.

Council greatly appreciates the 400 participants from across Moyne Shire who took part in the survey, conducted by telephone earlier this year.

Mayor, Cr Karen Foster said community feedback is taken seriously, and it helps to shape Council’s focus.

“The survey gives us a good indication of how the community views our work and where we can improve,” said Cr Foster.

“Every four years the survey coincides with the creation of a new Council Plan, which this year was guided by feedback and submissions from over 600 people across the shire,” she said.

“Responses from community like this are so important in helping us better understand the key issues for our residents,” she said.

“Despite drops in ratings from last year, Moyne’s ranking improved against the State-wide and Large Rural Council benchmarks for waste management, elderly support services, recreational facilities and appearance of public areas.”

“We note that although Moyne is ranked at or above the Large Rural Council average in 21 of the 22 services in the survey, our overall performance ranking dropped by 3 points.”

Chief Executive Officer Mark Eversteyn added “The Council team are very grateful for this annual feedback report to help ensure we are aligned with community perspectives.” 

“While our performance against State-wide and Large Rural Councils benchmarks remain solid, unsealed roads, sealed local roads, local streets and footpaths, and environmental sustainability are just some of the improvement opportunities highlighted in the survey.  These are a strong focus throughout our new Council Plan and Budget, with a team eager to deliver great outcomes for our community in the year ahead and beyond.”