Tourism Business Support


Visitor Services

Council's Visitor Information Service is an essential distribution outlet for marketing materials promoting your business. Our team is there to provide support, advise and facilitate improved destination outcomes.

Port Fairy and Region Visitor Information Centre

We operate the accredited 7 day a week Port Fairy and Region Visitor Information Centre and support the operation of the part time Mortlake Information Service.

We offer bike and wheelchair hire, tour booking services, accommodation bookings and referrals, local event tickets, guided town and wharf walks, local merchandise and souvenir sales and free Wi-Fi.

Our services are supported by a volunteer ambassador program. Our volunteers maintain a wealth of knowledge about local business and attractions to share with visitors.

If you are interested in being a part of our volunteer ambassador program, simply fill in an Application Form or go to Volunteer with Council Webpage for more information.

Click here for current marketing opportunities:(PDF, 513KB)

‘Bookeasy’ online booking platform

We provide a reservation system for accommodation businesses, tour operators and local event organisers. Bookeasy is a booking platform embedded on the website and used over the counter at Moyne Shire Visitor Information Centres. It is available for Moyne Shire businesses through a partnership between Moyne Shire Council and Great Ocean Road Regional Tourism (GORRT).

Contact the Port Fairy and Region Visitor Information Centre, or phone 5568 2682 to find out more.

Regional Tourism Board

Great Ocean Road Regional Tourism is our Regional Tourism Association covering the area from Torquay to the South Australian border. Working collaboratively with local Councils, local tourism associations and tourism operators, their aim is to make the Great Ocean Road Region Australia’s foremost sustainable tourism region providing outstanding visitor experiences. 

Local Tourism Associations

Our local tourism associations represent and provide support to local tourism business. Moyne consists of two local membership based associations, the Port Fairy Tourism Association and 12 Apostles Tourism & Business Group, both who conduct regular meetings and training sessions and are active on social media. 

Partnership Opportunities 

Expand your opportunities by actively working with Great Ocean Road Regional Tourism, providing more ways for you your business to reach visitors. 20% of your investment supports destination specific activity and/or where GORRT has a commercial partnership with a local tourism and trader organisation, is provided for them to initiate local visitor economy objectives.

Destination Actions Plans:

Destination Action Plans (DAPs) have been developed by local tourism industry representatives that guide local coordinated action to grow visitation and visitor satisfaction. Moyne consists of 3 distinct destinations with resourced action plans, as accessed below:

Choose from your destination here:

Port Fairy and Region Action Plan

Volcanic Lakes & Plains Action Plan 

Visit 12 Apostles Action Plan

Destination Brand Toolkits

Destination specific Brand Toolkit have been created for free access by local business and events. They are available to help your business benefit from the specific brand campaigns and support the development of a clear brand identify of our region by potential visitors. Each kit includes imagery (photos and videos), logos, website links and official branding specific for you to utilise. It will help you plan paid advertising, to use with your own social media and website, and to create brochures and promotional material.

Choose from your destination here:

Port Fairy and Region Toolkit

Volcanic Lakes & Plains Toolkit

Visit 12 Apostles Toolkit

For more information please contact our Tourism and Visitor Services Team on 5568 2682 or