Policies

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To ensure compliance with the Victoria Child Safe Standards by providing an organisational approach to preventing and responding to child abuse.
To ensure that a standard of excellence is achieved in all applications of the Child Safe Standards within the organisation.

The purpose of this policy is to provide a systemic framework to assessing and responding to complaints made by members of the public and to increase the level of customer satisfaction by resolving issues in an effective, fair, respectful and professional manner.

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