Service Changes

Current status of Moyne Shire Council sites and services as at 10 September 2021

Information subject to change depending on advice from the Department of Health and Human Services. Services not listed are operating as normal until further notice.

Changed:  Not taking any new bookings. Open only to support guests already on-site. 

Customer Service Centres


Council's face-to-face Customer Service Centres are open with social distancing measures in place. All services are also available by phone or email:

phone: 1300 656 564 (8.30am – 5pm) or email:

Playgrounds and skate-parks


Council kindergartens 


Council childcare


Port Fairy Community Services Centre


Remains open for childcare and kindergarten access only. No customer service or access to meeting rooms.

Community care Changed:

Continued service delivery. Assessments are being done virtually (by Facetime etc) as State Government has advised no physical or home assessments.

Meals on wheels Operating
Senior citizens centres

Open with density limits

Waste Collection

Operating as normal

Green FOGO bags can be obtained from the Killarney transfer station for $10 (Killarney is the only transfer station they are available).

Or by calling 1300 656 564 and paying $10 to get them delivered. Delivery will usually be of a Wednesday.

Transfer stations (tips)

Operating as normal


Open with density limits

Port of Port Fairy


  • No handling of cash – any exchange to be by EFTPOS, cheques.
  • Maintenance of grounds and Port facilities – areas will be isolated when works undertaken to limit contact with members of the community
  • Any critical inductions required will be done by self distancing
  • Any vessel traffic into Port will be monitored as to where they have travelled from
  • Both large and small slipways open
Council works (road works etc) Continuing
Public toilets Open as normal
Mt Shadwell Quarry Open as normal
Public halls 


With maximum of 20 people per facility 

Council-run caravan parks Open

Not taking bookings from residents of Melbourne or Shepparton.

Free camping  Open

Closed for the season

Local Laws  Operating
Boat Ramps


 Sporting Facilities


Permitted outdoor training only with the minimum number required to train. Spectators are prohibited except one parent permitted to supervise children 

Visitor Information Centre


Maternal and child health



Maternal & Child Health Services continue to operate.   

The Department of Health and Human Services (DHHS) has released requirements for MCH services to follow to help reduce the spread of COVID – 19.

As per the DHHS recommendations service delivery for MCH has resumed, offering standard length face to face appointments for all infants and children of all age groups.

Telephone consultations are used to supplement face to face service provision where suitable.

Young infants and new parents at key ages and stages including the first consultation, and at 2,4 and 8 weeks, and anyone with additional needs or complexity will be given priority access.

Please call (03) 5568 0516 to arrange a consultation with a MCH nurse.


While COVID-19 is definitely front of mind, it's still very important that children are up-to-date with their immunisations against other vaccine preventable diseases. Keeping vaccinations up to date will minimise the risk of children needing medical attention.

The Department of Health and Human Services (DHHS) has released requirements for immunisation clinics to follow to help reduce the spread of COVID-19, which we are strictly following. As per the DHHS recommendations, Moyne Shire will be extending clinics to ensure we are meeting the requirements of social distancing.

The childhood immunisation clinics are currently operating from The Younger Ross Maternal & Child Health Centre, Port Fairy Community Services Centre,  and at the Terang Mortlake Health Service in Mortlake, at the Maternal & Child Health Centre.

Please call (03) 5568 0516 to book an appointment.