Service Changes

Current status of Moyne Shire Council sites and services as at 9 November 2020


Information subject to change depending on advice from the Department of Health and Human Services.

Services not listed are operating as normal until further notice.

Customer Service Centres


Council's face-to-face Customer Service Centres are open, with social distancing measures in place. Open Monday - Friday, 8.45am - 4.30pm. All services are also available by phone or email:

phone: 1300 656 564 (8.30am – 5pm)



Playgrounds and skate-parks


Council kindergartens  Open
Council childcare Open

Port Fairy Community Services Centre


Remains open for childcare and kindergarten access only. No customer service or access to meeting rooms.

Maternal and child health Changed:

Maternal & Child Health Services continue to operate.   

The Department of Health and Human Services (DHHS) has released requirements for MCH services to follow to help reduce the spread of COVID – 19.

As per the DHHS recommendations service delivery for MCH has resumed, offering standard length face to face appointments for all infants and children of all age groups.

Telephone consultations are used to supplement face to face service provision where suitable.

Young infants and new parents at key ages and stages including the first consultation, and at 2,4 and 8 weeks, and anyone with additional needs or complexity will be given priority access.

Please call (03) 5568 0516 to arrange a consultation with a MCH nurse.


While COVID-19 is definitely front of mind for most people, it’s still very important that your children are up-to-date with their immunisations against other vaccine preventable diseases. Keeping vaccinations up to date will minimise the risk of children needing medical attention. 

The Department of Health and Human Services (DHHS) has released requirements for immunisation clinics to follow to help reduce the spread of COVID-19, which we are strictly following.

As per the DHHS recommendations, Moyne Shire will be extending clinics to ensure we are meeting the requirements of social distancing.


The childhood immunisation clinics are currently operating from The Younger Ross Maternal & Child Health Centre, Port Fairy Community Services Centre,  and at the Terang Mortlake Health Service in Mortlake, at the Maternal & Child Health Centre.


Please call (03) 5568 0516 to book an appointment.
Community care Changed:

Normal service delivery. Assessments are being done virtually (by Facetime etc) as State Government has advised no physical or home assessments.

Meals on wheels Operating as normal
Senior citizens centres


Waste Collection

Operating as normal

Green FOGO bags

Can be obtained from the Killarney transfer station for $10 (Killarney is the only transfer station they are available).

Or by calling 1300 656 564 and paying $10 to get them delivered. Delivery will usually be of a Wednesday.

Transfer stations (tips)

Operating as normal



Port of Port Fairy


  • No handling of cash – any exchange to be by EFTPOS, cheques.
  • Maintenance of grounds and Port facilities – areas will be isolated when works undertaken to limit contact with members of the community
  • Any critical inductions required will be done by self distancing
  • Any vessel traffic into Port will be monitored as to where they have travelled from
  • Both large and small slipways open
Council works (road works etc) Continuing as normal
Public toilets Open as normal
Mt Shadwell Quarry Open as normal
Public halls 

Open: Open for all purposes with up to 20 people maximum indoors and up to 10 people per space, subject to density of 1 person per 4 square metres.

Council-run caravan parks


Free camping 



Council pools remain closed until summer.

Local Laws  Operating as normal 
 Boat Ramps

Operating as normal

 Sporting Facilities

Open: Up to 10 people per space and 20 per venue, with a maximum group size of 10 people. Density rule of 1 person per 8 square metres.

Visitor Information Centre

Operating as normal