South West Fires Recovery

If you have any questions or need more information please contact us 1300 656 564

 This web page aims to provide useful information for people following the recent fires

July Community Newsletter(PDF, 2MB)

South West Victorian Bushfires – Offer of Assistance

Following the South West Victorian Bushfires in March, an appeal was established to raise funds to support the recovery and reconstruction of the affected communities.

Thanks to the generous support of donors Australia wide, the appeal has been well supported.

Intended recipients of funds are asked to please complete an application form(PDF, 128KB) to South West Victorian Bushfire Appeal, C/O Community Enterprise Foundation, PO Box 480, Bendigo VIC 3552 or dropped into your closest Bendigo Bank branch.

If you have any queries regarding the form, you can contact;

  • Andre Clayton (Community Enterprise Foundation) 03 5485 6796,
  • Sue Rondeau (Shire of Moyne & Southern Grampians Shire) 03 5568 0555, or
  • Jarrod Woff (Corangamite Shire) 03 5593 7100

Moyne Shire Recovery Plan

Moyne-Shire-Recovery-Plan-APPROVED.(PDF, 397KB)

Moyne Recovery Newsletter:

Newsletter 1 20/3/18(PDF, 114KB)

Newsletter 2 23/3/18(PDF, 152KB)

Newsletter 3 28/3/18(PDF, 147KB)

Newsletter 4 18/4/18(PDF, 991KB)

Newsletter 5 4/8/18(PDF, 2MB)

 Following-the-fires-flyer(PDF, 323KB)

Assistance for small business

Contact the Australian Taxation Office with all your queries: or call 1800 806 218 to discuss how they can assist you.

Community-Led Recovery

Moyne Shire in collaboration with Corangamite Shire and Southern Grampians Shire is proposing to establish Community Recovery Committees to support the communities affected by both the Garvoc Fire and Gazette–Hawkesdale Fire.

What’s a Community Recovery Committee?

Local community recovery committees are established to help people meet and contribute to the recovery process after an emergency event such as our recent bushfires. A community recovery committee may comprise:

  • Members of the community
  • Personnel from Local Council, DHHS, Agriculture Victoria, VFF, Red Cross or other relevant local stakeholders.

The community recovery committee’s work may include:

  • representing the community in the recovery process
  • facilitating dialogue between the municipal recovery manager and the community so as to regularly advise on issues of concern
  • working with the municipal recovery manager and task groups to tackle specific issues
  • assisting in the coordination of recovery initiatives undertaken in the community including special events.

Please call: Mat Deans 1300 656 564 if you would like to participate. We’d be glad to see you!


Water tanks might be destroyed, damaged or dirty after fires. Water quality can also be affected by dust and ash settling on roofs and in water catchments. The Department of Health gives this basic advice: if it looks, smells and tastes okay, it's usually okay to consume. If you are at all concerned about your water, Council can help assess water quality and assist with cleaning tanks where necessary. Read this factsheet(PDF, 63KB) for more information about water quality.

Wannon Water is offering a range of help and financial assistance to people affected by the fires, including waiving fees and crediting accounts. See the fact sheet(PDF, 63KB).

For any other water enquiries, please call Moyne Shire on 1300 656 564.


For any livestock related enquiries, including fodder or stock holding, please call Moyne Shire on 1300 656 564.

Reaching Out

Council recovery officers are phoning each of the affected properties in Moyne to make contact and see if there's anything we can do to assist. This is for approx 50 properties in our shire affected by either the Gazette or Garvoc fires. If we missed you, or if you think we should call someone, please let us know on 1300 656 564.

Financial Assistance

Individuals in the local government areas of Colac-Otway, Corangamite, Moyne and Southern Grampians can now access the following emergency assistance to relieve personal hardship and distress:

- Personal Hardship Assistance Payments, which provide payments of up to $540 per adult and $270 per child (up to a maximum of $1,890 per household) are available to help meet immediate needs, including emergency food, shelter, clothing, and personal items.

- Emergency Re-establishment Assistance provides up to $40,700 per eligible household that has been affected by fire at their primary place of residence. The grants are available for eligible clean-up, emergency accommodation, repairs, rebuilding (a principal place of residence), and replacing some damaged contents.

Please call VicEmergency on 1800 226 226 for more information.

You can also call Moyne Shire on 1300 656 564 to check about any local financial assistance specific to our towns. At this stage, Council is not providing direct financial support.

Trees / Native Vegetation

Council can assess, maintain and remove dangerous trees on roadsides, public land and reserves. Regarding private land, we can put you in touch with contractors who can assess and remove trees. Please call Moyne Shire on 1300 656 564.

We've also produced an information sheet what native vegetation can be removed without a permit to help in the fire recovery process. View the information sheet here.(PDF, 124KB)

Personal Support

Please make a call if you or someone you know needs help. Reaching out is always a good thing to do.

Lifeline: 1300 11 14
Men’s Line: 1300 78 9978
Kid’s Help Line: 1800 55 1800
Nurse on Call: 1300 60 6024

Council is able to send qualified support people to your property if you would like a visit. To arrange, please call Moyne Shire on 1300 656 564.


The Insurance Council of Australia is assisting people with insurance-related issues. They can also help you in preparing your insurance claims. Please call the Insurance Council of Australia 24-hour hotline on 1800 734 621.


Water tanks can be destroyed, damaged or dirty after fires. Water quality can also be affected by dust and ash settling on roofs and in water catchments. The Department of Health gives this basic advice: if it looks, smells and tastes okay, it's usually okay to consume. If you are at all concerned about your water, Council can help assess water quality and assist with cleaning tanks where necessary.

Wannon Water is providing free water, filling tanks and carting for free, to those affected by the fires. For any water enquiries, please call Moyne Shire on 1300 656 564.

Septic Tanks

Council can assess septic tanks and provide follow-up assessments 3 months later. We can also waive permit fees for new septics if your old one was damaged in the fire. Please call Moyne Shire on 1300 656 564.

Rubbish / Waste / Asbestos

Council will provide the following to fire-affected properties, for free:
- skip bins to collect waste
- tip/landfill passes to dispose of skips or other rubbish
- replacement damaged Moyne Shire bins.

For anything related to waste management, please call Moyne Shire on 1300 656 564.

Council is expecting quantities of asbestos in damaged homes and buildings (especially those built before 1990). Please contact council to arrange:
- free assessments of buildings
- free removal
- free disposal (it doesn't matter if you or a contracted person has removed the asbestos, we will still dispose of it for free).

Please consider your health and the health of others when dealing with asbestos. Always wear a respiratory mask and appropriate safety gear - or call us to arrange it for you.

Council Rates

Please contact us so we can provide advice specific to your property. Council will re-evaluate properties where assets have been lost. Please call Moyne Shire on 1300 656 564. .

How you can help

- Look after yourself first.
- Look after others by sharing accurate information.
- Please tell us if there is anything we could do better.
- We will update this section as information comes in.

Returning Home

Returning home safely after a fire - Factsheet(PDF, 101KB)


Your Health

The following resources have been developed by the Department of Health to assist communities in the event or aftermath of a fire.




Since the fires began on Saturday 17th March, emergency organisations have been flooded with offers to donate money and offers of help. 

As always, the generosity of the Victorian (and Australian) community shines through in tough times like these.

Please do not donate goods at this time.

The best way to help the those that have been affected by these devastating fires is to donate needed much needed funds.

  1.  Emergency Management Victoria (EMV) has partnered with Community Bank® to establish a Community Relief Fund in support of community members affected by the Southwest Victoria fires. The Fund aims to support communities across Colay-Otway, Corangamite, Warrnambool, Moyne, and Southern Grampians areas where the fires have destroyed homes and impacted primary producers.
  2.  Victorian Farmers Disaster Relief Fund for the South West Fires is now open for donations. All donations are tax deductable. Donations to the Fund will be used to cover the cost of fodder transport to fire affected farmers and facilitate collection and distribution of feed. Donations may also assist apiarists and provide emergency stock water. More info available on the VFF website.